Last updated: 24 June 2026
This policy explains how we handle personal information when you use comsurv.uk or submit an enquiry. ComSurv is a trading brand of ADVRT Marketing LTD, which is the data controller responsible for your information.
ComSurv is a trading brand of ADVRT Marketing LTD, the data controller for the personal information described in this policy. ADVRT Marketing LTD manages the website and handles compliance, including obligations under the UK GDPR and the Data Protection Act 2018.
You can contact us about privacy at hello@comsurv.uk.
We collect the information you choose to provide when you submit an enquiry. This typically includes your name, business name (optional), email address, phone number, and details about the property and survey you need, such as property type, size, location and timing.
We do not knowingly collect special category data, and you should not include sensitive personal information in your enquiry.
This website does not store customer data. When you submit an enquiry, your details are transmitted securely via webhook to our customer relationship management (CRM) system, where they are received and processed by ADVRT Marketing LTD.
We use your information to match you with suitable RICS-qualified surveyors and to enable those surveyors to contact you with quotes.
Our legal bases for processing are your consent, our legitimate interest in operating a matching service, and taking steps at your request prior to any engagement with a surveyor.
We share your enquiry details with the independent surveyors we match you with, so they can provide quotes. We also use trusted service providers, such as our CRM provider, who process data on our behalf under appropriate agreements.
We do not sell your personal information.
We use essential cookies to operate the site and analytics cookies to understand how it is used. You can accept or reject non-essential cookies using the banner shown when you first visit.
Enquiry data is retained within our CRM by ADVRT Marketing LTD for as long as necessary to provide the service and to meet legal and regulatory obligations, in accordance with the UK GDPR, after which it is securely deleted.
You have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to withdraw consent, and to data portability.
To exercise any of these rights, contact us at hello@comsurv.uk. You also have the right to complain to the Information Commissioner’s Office (ICO).
We and our providers use appropriate technical and organisational measures to protect your information in transit and within the CRM. No transmission over the internet can be guaranteed as completely secure.
We may update this policy from time to time. The version published on this page is the one that applies. Please check back periodically for changes.
To exercise your data rights or ask about this policy, email hello@comsurv.uk.
Data controller: ADVRT Marketing LTD, trading as ComSurv. You also have the right to complain to the UK Information Commissioner’s Office (ICO).