Legal

Terms & Conditions

Last updated: 12 October 2026

These terms govern your use of comsurv.uk. ComSurv is a trading brand of ADVRT Marketing LTD. By using this website or submitting an enquiry, you agree to these terms. Please read them alongside our Privacy Policy.

1. About ComSurv

ComSurv (“we”, “us”, “our”) is a trading brand of ADVRT Marketing LTD. We operate a lead-matching service that connects businesses, landlords, tenants and property professionals with independent, RICS-qualified commercial surveyors.

We are not surveyors and we do not carry out surveys. Our role is limited to matching your enquiry with one suitable provider, who may then contact you with a quote.

2. Using our website

You may use this website for lawful purposes only. You agree not to misuse the site, attempt to gain unauthorised access, or interfere with its operation or security.

We may update, suspend or withdraw any part of the website at any time without notice.

3. Making an enquiry

When you submit an enquiry, you ask us to match you with one or more surveyors and you consent to your details being shared with those surveyors for that purpose.

Insurance introductions work differently and are covered in section 11. Any quote, engagement, contract or fee is agreed directly between you and the surveyor. ComSurv is not a party to that arrangement and does not set, collect or guarantee any fees.

4. No professional advice

Information on this website is provided for general guidance only and does not constitute professional, legal, surveying, insurance or financial advice. You should obtain advice from a qualified professional before acting.

5. Independent surveyors

Surveyors in our network are independent third parties. While we aim to match you with RICS-qualified, commercially experienced surveyors, we do not employ them and are not responsible for their services, conduct, advice or reports.

You are responsible for carrying out your own due diligence before engaging any surveyor.

6. Intellectual property

All content on this website, including text, branding, layout and graphics, is owned by or licensed to ADVRT Marketing LTD and is protected by intellectual property laws. You may not reproduce it without our permission.

7. Liability

To the fullest extent permitted by law, ComSurv and ADVRT Marketing LTD are not liable for any loss or damage arising from your use of the website, from any enquiry, or from your engagement with a surveyor or other provider, or with any insurance broker or insurer we introduce you to.

Nothing in these terms limits liability that cannot be excluded under law.

8. Data protection

We handle personal information in accordance with our Privacy Policy and applicable data protection law, including the UK GDPR. No customer data is stored on this website; enquiries are transmitted securely to our CRM, where they are processed by ADVRT Marketing LTD.

9. Changes to these terms

We may update these terms from time to time. The version published on this page applies to your use of the website. Please check back periodically.

10. Governing law

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

11. Insurance introductions

ComSurv is not an insurance broker or insurer and is not authorised or regulated by the Financial Conduct Authority. We do not advise on, recommend, arrange or sell insurance, and we do not provide insurance quotes.

Where you ask us to, we will introduce you to Pelican Business Insurance Services Limited (“Pelican”) by passing on your contact details so that Pelican can contact you. Pelican is authorised and regulated by the Financial Conduct Authority (firm reference number 790748), which you can check on the Financial Services Register. Our role ends once the introduction is made.

Any advice, quotation, policy, renewal, claim or complaint relating to insurance is a matter between you and Pelican, or the insurer, and is subject to their terms. Complaints about insurance should be made to Pelican. Pelican is under no obligation to offer you cover.

Nothing on this website is advice on, or a recommendation of, any insurance product or provider.

We receive a commission from Pelican where a policy is taken out following our introduction.

Contact us

Questions about these terms can be sent to hello@comsurv.uk.

ComSurv is a trading brand of ADVRT Marketing LTD.